Part-time Virtual Medical Assistant | New York Mental Health Practice

Are you an experienced Virtual Medical Assistant with a background in mental health or behavioral health? We're looking for a reliable and detail-oriented professional to support a solo, independent psychiatric nurse practitioner practice in New York providing medication management through telehealth and in-person appointments. Key Responsibilities: - Schedule patient appointments and send reminders - Support patient intake and insurance verification - Sort and route incoming patient portal messages - Prepare paperwork for prior authorizations - Submit and follow up on insurance claims - Send pre-approved standard patient communications - Log prescription refill requests and queue them for provider review - Maintain HIPAA-compliant patient communication and documentation Requirements: - Experience working in a New York mental health or behavioral health practice - Previous experience as a Virtual Medical Assistant or healthcare administrative professional - Familiarity with insurance verification, patient intake, scheduling, and claims - Comfortable handling confidential patient information - Strong communication, organization, and attention to detail - Familiarity with New York healthcare and payer processes Bonus: - Experience with Valant - Advanced medical billing experience - Experience supporting a psychiatric nurse practitioner Open to LATAM and PH applicants! Please send your applications to with the subject line Healthcare Virtual Assistant – Mental Health. Originally posted on Himalayas