Salesforce Architect

Salesforce Architect A leading organisation is seeking an experienced Salesforce Architect with deep expertise in Service Cloud and Case Management to join a high-profile programme in a regulated environment. This role blends solution design, prototyping, and delivery oversight with strong technical awareness, ensuring scalable and compliant Salesforce implementations. Key Responsibilities: - Lead the end-to-end design and delivery of Salesforce Service Cloud and Case Management solutions - Conduct prototyping and feasibility workshops to validate business requirements and solution approaches - Design and optimise case management workflows, processes, and service operations - Translate complex business and regulatory requirements into scalable Salesforce architectures - Collaborate with technical teams to ensure integrations, data models, and platform configurations follow best practices - Guide development teams on architecture, compliance, and delivery - Ensure solutions meet regulatory, audit, and data governance requirements Required Experience: - Proven experience as a Salesforce Architect (Solution, Technical, or Hybrid) - Strong expertise in Salesforce Service Cloud and Case Management - Experience delivering in regulated environments (e.g., financial services, healthcare, public sector) - Hands-on experience with prototyping, solution design, and delivery - Strong understanding of Salesforce platform capabilities, integrations, and constraints - Excellent stakeholder engagement and communication skills - Ability to work across both functional and technical dimensions of delivery Applicants must be eligible to work full-time in Ireland without restriction. Reperio Human Capital acts as an Employment Agency and an Employment Business. Skills: Salesforce Service Cloud Case Management LNKD1_IJ