IT Operations & Cybersecurity Specialist

Sacred Byte is a Berlin-based managed security services provider. We deliver secure IT infrastructure and compliance-ready cybersecurity for companies handling sensitive data—making enterprise-grade protection accessible to small and mid-sized organisations through smart administration and open-source solutions. We're building a distributed team and looking for a reliable, curious technician internationally to help us keep client operations running smoothly while developing your security expertise. Tasks You'll handle day-to-day IT operations for our clients and contribute to internal security projects: - Provision and manage users, groups, and licences in Microsoft 365 or Google Workspace - Onboard laptops (Windows/macOS) into MDM and coordinate remote device handovers - Triage first-line support tickets (password resets, access requests) and escalate complex issues - Run weekly maintenance checks: patch status, backup logs, security alerts - Document fixes and runbooks so processes are repeatable - Contribute to security projects (~20% of your time): CVE research and briefings, laptop hardening scripts, incident-response playbook drafts, ISO 27001 checklist development Requirements What You Bring - 2+ years of hands-on experience in IT operations, helpdesk, or systems administration - Proven admin skills in Microsoft 365 or Google Workspace (user/group management, security policies, basic troubleshooting) - Comfortable with MDM platforms (Intune, Jamf, or similar) - Proficient in at least one scripting language (PowerShell, Bash, or Python) - Strong written and spoken English; German is a plus - Reliable internet and a professional remote setup - Self-directed, comfortable working asynchronously across time zones Nice to have: - Microsoft 365 Certified (Administrator Expert or Endpoint Administrator) - Google Workspace Administrator certification - Exposure to security frameworks (ISO 27001, SOC 2, or similar) Benefits What We Offer - Competitive hourly rate: €12–16/hour, paid in EUR - Autonomy: Own your domain; we trust you to manage your work - Growth path: Opportunity to expand into a larger role as we scale - Fully remote: Async-first culture with occasional video syncs during CET-compatible hours Please apply via join with a full CV and letter explaining your qualifications. Originally posted on Himalayas