Senior Regional Service Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Regional Service Specialist based in United States. This role provides senior-level technical expertise, training, and escalation support for a portfolio of enterprise imaging and networked technology products. You’ll serve as a key technical resource for dealers, distributors, field technicians, and end users, helping resolve complex issues and strengthen customer relationships. The position combines hands-on technical problem solving with formal instruction, consultation, certification, and service process improvement. You’ll assess escalated issues, identify recurring trends, and translate technical knowledge into practical solutions and training. The role involves extensive interaction with customers and partners, including onsite visits, virtual classrooms, seminars, and technical support. This is an ideal opportunity for an experienced technical service professional who enjoys solving complex problems, sharing expertise, and working independently across a broad regional territory.