Senior Sales Engineer

Our client is a leading European UCaaS provider. The senior Solutions Engineer is responsible for owning the technical and service design aspects of complex opportunities with Service Providers. The role acts as the primary technical authority during the sales lifecycle, translating customer requirements into robust, scalable, and commercially viable solutions/architectures based on the company portfolio. Experience required - Strong experience in pre-sales, solution architecture, or service architecture within UCaaS, CCaaS or telecoms. - Proven experience working with Tier-1 or large Tier-2 Service Providers in a complex, multi-stakeholder environment. - Deep understanding of carrier-grade platforms, including high availability, resilience, scalability, and performance. - Knowledge of UCaaS, SIP, voice networks, contact centre platforms, APIs/CPaaS, and integration with OSS/BSS systems. - Familiarity with cloud and virtualised environments (public, private, hybrid).