Senior Director, Global Services & Forward-Deployed Engineering

As the Senior Director of Global Services & Forward-Deployed Engineering at ClickHouse, you will be leading a team of engineers, consultants, and experts providing professional and engineering services to our users, customers, prospects, and partners. As a leader in our Support Services organization, you will be defining our multi-year services strategy and growth at ClickHouse. What You Will Do: - Global leadership of ClickHouse Professional and Consultative Services ("PS") and Forward-Deployed Engineering ("FDE") - Organizational responsibility for Services staffing, strategy, delivery timeliness and quality, customer satisfaction, and operations - Executive-level relationship management with users, customers, prospects, and partners - Coordination and alignment with other ClickHouse organizations including Product, Engineering, Sales, Marketing, Legal, Finance, and Billing for the positioning, sales, and delivery of Professional and Forward-Deployed Engineering Services What You Bring Along: - Global leadership background with hierarchical teams of 50+ people with experience in hiring and developing leaders, inspiring high-quality service delivery, and building Enterprise-focused programs for scale and customer success - Technical background and deep familiarity with the data domain as an engineer, consultant, developer, support engineer, or solution architect - Detailed understanding of Professional Services & FDE methodology, building services practices, packages, and offerings that meet the objectives of customer and partner enablement, ecosystem growth, and driving Cloud revenue while incorporating an array of business models for direct partner engagement, prime contracting, subcontracting, and working with GSIs, SIs, and VARs - Experience and understanding of databases, data stores, data warehouses, and distributed systems would be ideal - Experience with open source technologies and communities, as demonstrated by practical use and prior contributions to these projects - Happy to travel and meet with users, customers, prospects, and partners regularly If this sounds interesting, we would love to hear from you! Please include whatever info you believe is relevant: CV, Cover Letter, LinkedIn and GitHub profile, code samples, blog posts, videos of your speaking events, links to personal portfolio of projects, etc. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.