Director of Supply Chain & Procurement

Davies Group | Property Claims DivisionAre you a commercially driven leader with a passion for delivering exceptional customer outcomes, building high-performing teams, and driving operational excellence across complex supply chains? At Davies, we're looking for an experienced Supply Chain & Procurement Director to play a pivotal role in shaping the future of our Property business. Reporting directly to the Claims Director, Property, this is a high-impact leadership position with responsibility for our network and supply chain operations, including Davies Repair, BVS Verso, and a broad panel of supply chain partners. This is far more than a procurement role. You'll be at the forefront of supplier performance, customer delivery, commercial success, and strategic growth, leading a team of senior managers and influencing outcomes across the wider business. If you're a proven leader with deep expertise in property insurance, building repair, and supply chain management, this is an opportunity to make a lasting impact in a market-leading organisation. What will your day look like: As Supply Chain & Procurement Director, you will: - Lead and develop multiple network management and supply chain teams, creating a culture of accountability, collaboration, and continuous improvement. - Oversee service delivery across the Property division, ensuring consistent, high-quality outcomes for clients and customers. - Drive divisional financial performance, taking ownership of revenue, profitability, forecasting, and cost management. - Manage and optimise supplier relationships, ensuring our network partners deliver outstanding performance, quality, and value. - Champion a "One Davies" approach, bringing teams together to achieve common goals and deliver exceptional customer experiences. - Monitor operational performance through robust reporting, data analysis, and KPI management. - Provide strategic insight and recommendations to support business growth and operational excellence. - Build strong relationships with clients, suppliers, and internal stakeholders, acting as a trusted partner and senior leader. - Contribute to business development activity, supporting tenders, client proposals, and strategic growth initiatives. - Drive innovation, efficiency, and continuous improvement across the supply chain and repair network. Knowledge and Abilities: We're seeking an experienced leader who combines commercial acumen with operational expertise and a genuine passion for people and customer delivery. You'll bring: - Extensive leadership experience managing large operational teams directly and through senior management structures. - A minimum of 10 years' experience within the Property Claims sector, with strong knowledge of property insurance and building repair services. - A proven track record of delivering financial performance, including P&L responsibility, revenue growth, and cost control. - Experience managing complex supplier networks, repair contractors, or supply chain partnerships. - Outstanding stakeholder management skills, with the ability to build credibility with clients, colleagues, and suppliers alike. - Strong analytical and reporting capabilities, using data to drive decision-making and performance improvements. - Exceptional communication skills, both written and verbal. - A customer-first mindset with a passion for service excellence. - The ability to thrive in a fast-paced, evolving environment whilst maintaining strategic focus. - A full, clean UK driving licence. Benefits Career & Purpose - Davies Innovation Lab - Leadership training programme - Funding for professional qualifications - Thrive at Davies; learning opportunities Environmental & Social - The Davies Foundation - Local charity funding - Pennies To Heaven - Employee Resource Groups - Employee volunteering programme Financial Health - Pension, 5% employee and 5% employer contribution - My Choices at Davies provides; High Street discounts and Financial wellbeing hub - Life assurance: x4 - Refer a Friend - Cycle to Work Scheme - Lease car salary sacrifice - Davies Incentive Plan - Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing - Wellbeing centre; move, munch, money & mind focus - Discounts with 100's of UK retailers - EAP; 24/7 confidential helpline - 25 days holiday, increases to 26 days after 5 years and 27 after 10 years - Flexible working - Dress for your day - Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage - Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan Originally posted on Himalayas