Customer Service and Dispatcher

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Service and Dispatcher based in the United States. This role is ideal for a customer-focused professional who thrives in a fast-paced, operations-driven environment. You will be the first point of contact for customers, helping turn inbound inquiries into accurately scheduled service opportunities. The position combines customer service, dispatch coordination, appointment booking, and administrative support. You will work closely with technicians and internal teams to ensure jobs are properly documented, assigned, and completed on schedule. Success requires strong communication, attention to detail, and the ability to manage high call volumes without compromising service quality. You will play a direct role in improving customer experiences and supporting the growth of home service businesses.