Solution Architect – Omni Retail

Classification: Internal About the Company We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment, you’ll thrive in, then you’re in the right place. Join us on our journey to advancing the technological world through innovation and creativity. About the Role We’re looking for a talented Solution Architect (Omni Retail) to join our Client & Market team. In this strategic role, you’ll shape and support scalable omni-retail solutions across global markets, partnering with business and technical teams to design target architectures, drive integration, and support major retail transformation initiatives. If you have strong expertise in omni-retail technologies, solution design, and global stakeholder management, we’d love to hear from you. Responsibilities -Lead the architectural design of digital omni retail solutions. -Provide architectural leadership and decision-making in global transformation programs and large-scale deployments. -Ensure alignment of solution designs with enterprise architecture standards and industry best practices. -Define and enforce architectural governance, guiding principles, and reusable patterns within the product area. -Support the evaluation of build vs. buy decisions and contribute to vendor/product assessments. -Collaborate with cross-functional teams to ensure architectural consistency and data integrity across systems. -Provide hands-on support in solution modelling, documentation and review of technical specifications. -Develop and monitor technical roadmaps aligned with business capabilities and digital transformation goals. Classification: Internal -Lead the creation and documentation of high-level solution designs, including system integration flows. -Participate in cut-over planning, system migration strategies and infrastructure setup when relevant. -Coordinate with support teams to ensure architectural traceability into operational procedures and tools. -Support continuous improvement of support, DevOps and delivery practices within the Retail domain. -Review and validate proposed solutions from delivery teams to ensure scalability, security, and maintainability. -Identify interdependencies and ensure solutions fit into the overall retail landscape by working closely with other architects and integration teams. Qualifications -Bachelor’s or master’s degree in computer science, Information Systems, Engineering, or a related field. -Fluency in English is required Required Skills -5+ years of experience in solution architecture, with a proven track record in large-scale digital transformation and retail systems. -Hands-on experience in omni retail solution design and delivery. -Proven ability to design highly scalable, performant, and resilient solutions capable of handling high transaction volumes and peak retail periods. -Familiarity with cloud-based platforms and tools. -Solid understanding of enterprise integration patterns, event-driven architecture, APIs and microservices. -Experience with tools and technologies such as Git, GitLab, Docker, Kubernetes, Helm, Jira and Confluence. Classification: Internal -Strong knowledge of software development lifecycle (Gitlow and TBD) and DevOps practices. -Proficiency in system modelling techniques and architectural documentation. -Experience in security, identity management (SSO) and compliance considerations for global rollouts. -Strong understanding of omni retail business processes. -Excellent communication and stakeholder management skills across technical and business domains. -Strong leadership and decision-making capabilities in complex environments. -High degree of autonomy, accountability, and ability to manage multiple priorities. -Maturity and sense of ownership in end-to-end solution delivery. -Ability to negotiate and influence decisions with a customer-centric and pragmatic approach. -Proactive mindset, able to work under pressure and meet deadlines in demanding retail context. Strong presentation and visualization skills to convey architecture strategies to varied audiences. Preferred Skills -TOGAF or equivalent certification is a plus. -Other languages (e.g. French, Italian, Chinese) are a plus.