Director, Enrollment Operations(Duals Special Needs Enrollment Experience Required)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Enrollment Operations (Duals Special Needs Enrollment Experience Required) based in United States. This senior leadership role provides strategic and operational oversight for enterprise enrollment operations across assigned healthcare product lines. You’ll lead end-to-end enrollment activities while ensuring accuracy, data integrity, regulatory compliance, and service-level performance. The role spans enrollment platforms, CMS and state Medicaid systems, internal technology, external vendors, and operational partners. You’ll play a key role in integrating enrollment operations during acquisitions and mergers, including system alignment, data migration, and process standardization. The position also drives modernization through automation, AI-enabled reconciliation, analytics, and process optimization. With responsibility for high-performing teams, regulatory readiness, and enterprise enrollment strategy, you’ll help build scalable operations that support growth and changing market needs.