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Product Engineer

RELEX Solutions

Atlanta, GA, United States
Posted
today
Source
Relex (greenhouse)
Field
Engineering

Skills

AnalyticsRoadmappingDevOpsNext.jsMachine LearningAI

Description

What we do RELEX Solutions delivers a unified supply chain planning platform for retailers and manufacturers, enabled by proven AI technology. We help companies optimize demand forecasting, replenishment, merchandising, pricing and promotions, supply chain operations, and production planning across the end-to-end value chain. With a global team of over 2,000 professionals, we work side-by-side with our customers to solve real problems with lasting impact. Companies trust RELEX to increase product availability, boost sales, deliver actionable insights, improve sustainability, and drive profitable growth. In response to our fast growth and market expansion, we are looking for a Product Engineer to join our team. ROLE SUMMARY / PURPOSE Product Engineers create products that solve customer needs and ensure those products run in production. They work at the intersection of the RELEX solution landscape, customer/prospect business problems and RELEX's strategic goals, building and validating solutions directly with customers within defined timelines. They collaborate widely within RELEX to shape engagements and scope work, and with delivery teams to ship production-quality outcomes. Why the role exists: to convert customer problems into validated, replicable solutions that accelerate time-to-value, inform product investment decisions, and eliminate unnecessary handovers. KEY ACCOUNTABILITIES Outcomes owned, answerable if something goes wrong. - Identify and convert customer problems into production-quality solutions. Own requirements end-to-end, from discovery through UAT and quality assurance, ensuring what ships is scalable and solves the underlying business problem, not just the stated requirement. - Own the deployed product and iterate with a fast feedback loop. Manage releases including comms, feature flags, and configuration rollouts. Gather structured customer feedback post-release and feed it back into the next iteration. - Drive prioritization and roadmap alignment within each team. Work with the EM to translate customer needs and user/customer analytics into team-level priorities, keeping the roadmap grounded in real usage data and business outcomes. - Act as an industry expert across all customer-facing settings. De-escalating difficult situations, challenging requirements when necessary, and supporting sales efforts (e.g. scoping SOWs, validating feasibility). - Ensure engagement outcomes meet customer expectations. Validate that solutions fit the actual business problem through ongoing quality gates, customer analytics, and proactive expectation management throughout the delivery lifecycle. SKILLS & COMPETENCIES - Understands customer day of life and their goals and pain points. Expert in RELEX offering in their product area, how it solves customer business problems and how the features fit into the wider customer business. Sufficient expertise to challenge customer assumptions. - Fully accountable for results in their area. Gets first versions out quickly and iterates based on feedback rather than perfecting in isolation. Ensures large multi-person projects are on schedule. - Technically proficient in at least one core discipline: analytics, ML, optimization or AI. - Solves problems efficiently using existing software engineering frameworks like Plan Plugins. At senior or higher levels, also fluent in software engineering and DevOps practices. - Able to develop and enhance the user experience using the existing stack and frameworks like Plan Plugins. - Adept with agentic engineering. - Actively drives customer discovery and problem framing. - Presents and communicates to non-technical stakeholders, internally and externally, from operational to strategic level. - Expertly handles ambiguity by being flexible and by creating clarity for those around them. Able to learn fast and grow both short term and long term. What we offer in return You’ll be supported and given the space to thrive. We offer meaningful work, flexibility, and a culture that backs you to share your voice and be authentic. - An international career and learning opportunities - A rapidly growing and financially robust software company with exciting opportunities for career growth, also in the future RELEX key benefits These are the RELEX key benefits - Flexibility in how and where you work - Room to thrive in a fast-growing global company with a good market position - Practical benefits that support work, family, wellness, and everyday life - Annual leave - Diverse, inclusive, and supportive work culture - Work that meaningfully reduces waste and improves sustainability - Ownership, autonomy and flat hierarchies - Two paid volunteering days each year We are a global community of different cultures, voices, and experiences. We celebrate what makes us unique and connect through what we share, in an authentic and safe environment. Together we shape the future, and each other. If you feel this is the opportunity you don’t want to miss, you can apply by sending your cover letter and resume through the application portal as soon as possible. Apply today and be part of the future. Be RELEX! https://www.relexsolutions.com/careers/jobs

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