Commercial Process Consultant
RemoteAfghanistan; Albania; Algeria; Andorra; Angola; Antarctica; Armenia; Austria; Azerbaijan; Bahrain; Belarus; Belgium; Benin; Bosnia and Herzegovina; Botswana; Bouvet Island; Bulgaria; Burkina Faso; Burundi; Cabo Verde; Cameroon; Central African Republic; Chad; Comoros; Congo; Congo, The Democratic Republic of the; Cook Islands; Croatia; Curaçao; Cyprus; Czechia; Côte d'Ivoire; Denmark; Djibouti; Egypt; Equatorial Guinea; Eritrea; Estonia; Eswatini; Ethiopia; Faroe Islands; Finland; France; French Guiana; French Southern Territories; Gabon; Gambia; Georgia; Germany; Ghana; Gibraltar; Greece; Greenland; Guadeloupe; Guernsey; Guinea; Guinea-Bissau; Heard Island and McDonald Islands; Holy See (Vatican City State); Hungary; Iceland; Iran; Iraq; Ireland; Isle of Man; Israel; Italy; Jersey; Jordan; Kazakhstan; Kenya; Kosovo; Kuwait; Kyrgyzstan; Latvia; Lebanon; Lesotho; Liberia; Libya; Liechtenstein; Lithuania; Luxembourg; Madagascar; Malawi; Mali; Malta; Martinique; Mauritania; Mauritius; Mayotte; Moldova; Monaco; Montenegro; Morocco; Mozambique; Namibia; Netherlands; Niger; Nigeria; North Macedonia; Norway; Oman; Palestine, State of; Poland; Portugal; Qatar; Romania; Rwanda; Réunion; Saint Barthélemy; Saint Helena, Ascension and Tristan da Cunha; Saint Martin (French part); Saint Pierre and Miquelon; San Marino; Sao Tome and Principe; Saudi Arabia; Senegal; Serbia; Seychelles; Sierra Leone; Sint Maarten (Dutch part); Slovakia; Slovenia; Somalia; South Africa; South Sudan; Spain; Sudan; Svalbard and Jan Mayen; Sweden; Switzerland; Syrian Arab Republic; Tajikistan; Tanzania; Togo; Tunisia; Turkey; Turkmenistan; Uganda; Ukraine; United Arab Emirates; United Kingdom; United States; Uzbekistan; Western Sahara; Yemen; Zambia; Zimbabwe; Åland IslandsmidContractor
- Posted
- today
- Source
- Himalayas
Skills
SalesforceAgileJiraCRM
Description
Engagement
-
Remote: EU or US East Coast
-
Duration: November–March
-
Allocation: Approximately 3 days/week
-
Total: Approximately 54 days
We are looking for an experienced Commercial Process Consultant to support a global pharmaceutical transformation from Salesforce-based Veeva CRM to Vault CRM. The consultant will translate commercial and field-user needs into consistent global processes, requirements, and business-ready solutions.
Key Responsibilities
-
Lead commercial process analysis and engage with global and local market stakeholders.
-
Facilitate workshops, gather requirements, challenge local variations, and document agreed exceptions.
-
Develop process maps, process narratives, business rules, requirements, and acceptance criteria.
-
Support the transition from Veeva CRM to Vault CRM by reviewing capabilities, identifying gaps, and assessing business impacts.
-
Review solution demonstrations and clarify requirements with project and platform teams.
-
Maintain decisions, dependencies, exceptions, and requirements traceability.
-
Support business testing and prepare relevant handover documentation.
Requirements
-
5+ years of experience in business analysis or process consulting.
-
3+ years of experience in pharmaceutical commercial operations or customer engagement.
-
2+ years of hands-on experience with Salesforce-based Veeva CRM processes.
-
Experience participating in at least one Vault CRM discovery, transition, requirements, configuration review, or business-testing project.
-
Experience working across multiple markets and directly with field users and global process owners.
-
Strong experience in process mapping, requirements management, and acceptance-criteria development.
-
Knowledge of segmentation, targeting, call planning/reporting, customer follow-up, consent, and access dependencies.
-
Experience with BPMN, Agile, Jira/Confluence, or Veeva certifications is a plus.
-
German or French is a plus.
Originally posted on Himalayas
JobMatch aggregates public listings. Always apply through the original posting.