Strategic Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Strategic Account Manager based in Canada. This is a senior account management opportunity focused on growing and strengthening relationships with complex, high-value customers. You’ll develop strategic account plans, uncover expansion opportunities, and guide customers toward solutions aligned with their organizational objectives. The role combines consultative selling, relationship management, pipeline ownership, and cross-functional collaboration. You’ll engage with senior decision-makers and build trusted-advisor relationships across a diverse customer base, including global organizations. Working closely with sales, customer success, solutions, support, and technology teams, you’ll coordinate resources to drive successful expansion initiatives. Your ability to understand customer needs, communicate business value, and navigate complex sales cycles will directly contribute to customer growth and long-term retention. This remote-first role offers an environment centered on continuous learning, innovation, collaboration, and professional development.