Patient Care Operations Analyst

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Patient Care Operations Analyst based in Brazil. We are looking for a proactive, analytical, and execution-focused professional to strengthen global patient care operations across multiple international markets. In this role, you will help maintain and optimize Salesforce case management processes, ensuring operational issues are identified and resolved before they affect patients or local teams. You will collaborate with regional stakeholders to translate business challenges into actionable improvements and scalable processes. You will also contribute to the development and adoption of AI-powered automations, using data to monitor performance and identify opportunities for improvement. Combining SQL analysis, business intelligence tools, and AI technologies, you will turn complex operational information into clear recommendations. This is an opportunity to make a measurable impact within a collaborative, fast-paced, and globally distributed environment.