Senior Technical Operations Engineer

This is a remote position. About Datahash Datahash is a fast-growing MarTech SaaS company helping global brands strengthen their marketing measurement and first-party data capabilities. We work with enterprise clients and leading advertising platforms to implement reliable, scalable, and privacy-conscious tracking and data integrations. At Datahash, you will work in a collaborative environment with high ownership, direct exposure to enterprise clients, and the opportunity to influence technical delivery standards and team development. About the Role We are looking for a Senior Technical Operations Engineer to lead complex analytics and MarTech implementations, design technical solutions, and own delivery for key enterprise clients. This is a hands-on senior role combining solution architecture, implementation, troubleshooting, client management, and team mentorship. You will also contribute to presales discussions, improve internal delivery processes, and help maintain a high standard of technical quality across projects. Key Responsibilities - Lead complex client onboarding, tracking implementations, audits, and troubleshooting engagements. - Design scalable technical solutions for web tracking, server-side tracking, Conversion APIs, and first-party data integrations. - Own technical delivery for key enterprise clients, from requirement gathering and solution design through implementation, validation, launch, and monitoring. - Architect and review implementations using Google Tag Manager, server-side GTM, GA4, APIs, cloud platforms, SQL, and BigQuery. - Lead integrations with advertising platforms such as Meta, Google Ads, TikTok, Snapchat, Pinterest, and other marketing destinations. - Diagnose complex issues involving JavaScript, data layers, cookies, browser and server requests, API payloads, authentication, attribution, and event deduplication. - Conduct detailed tracking and attribution audits, identify root causes, and present actionable recommendations to clients. - Act as a senior technical point of contact for clients, internal stakeholders, and external technology partners. - Translate business and measurement requirements into clear implementation plans and technical specifications. - Review the work of other team members and ensure implementations meet Datahash’s quality and documentation standards. - Mentor junior and mid-level team members through technical guidance, knowledge-sharing sessions, and project support. - Help improve implementation frameworks, QA processes, monitoring systems, documentation, and operational workflows. - Support presales and solutioning by participating in discovery calls, assessing technical feasibility, and defining proposed architectures. - Collaborate with product and engineering teams to communicate recurring client requirements, integration challenges, and product improvement opportunities. - Lead incident investigations and coordinate timely resolution of critical data-delivery issues. Requirements - 5+ years of experience in digital analytics, MarTech, AdTech, technical operations, analytics consulting, or a related field. - Advanced hands-on experience with Google Tag Manager and Google Analytics 4. - Strong experience implementing or supporting server-side tracking and server-side GTM. - Strong JavaScript skills for tracking implementation, customization, validation, and troubleshooting. - Experience designing and troubleshooting REST API integrations, JSON payloads, authentication flows, and server-to-server data transmission. - Hands-on experience with Conversion APIs or server-side integrations for major advertising platforms. - Strong working knowledge of SQL, BigQuery, databases, and data-validation techniques. - Experience working with cloud infrastructure such as Google Cloud Platform, AWS, or similar services. - Strong understanding of browser tracking, cookies, first-party data, attribution, event deduplication, data privacy, and consent management. - Demonstrated experience leading complex client-facing technical projects. - Ability to explain technical architecture, risks, and recommendations clearly to both engineering teams and senior business stakeholders. - Experience mentoring team members, reviewing technical work, or leading project delivery. - Strong ownership, prioritization, and stakeholder-management skills. Preferred Qualifications - Experience with mobile app analytics, Firebase, and mobile measurement partners. - Experience working with consent management platforms and privacy-conscious measurement solutions. - Previous experience in a SaaS, analytics consulting, agency, or enterprise MarTech environment. - Experience contributing to presales discovery, solution design, estimates, or technical proposals. - Familiarity with monitoring, alerting, logging, and incident-management practices. What We Look For - A technically strong and hands-on leader who can move comfortably between strategy and implementation. - Someone who takes complete ownership of client outcomes and delivery quality. - A structured problem solver who can identify root causes in complex data flows. - A mentor who enjoys helping others improve their technical and client-management capabilities. - A confident communicator who can lead technical conversations with enterprise stakeholders. - Someone who continuously improves processes, standards, and ways of working. Benefits - Lead technically challenging projects for global enterprise clients. - Work across leading advertising, analytics, cloud, and data platforms. - Influence solution architecture and technical delivery standards. - Mentor and develop a growing Technical Operations team. - Take on significant ownership within a fast-growing MarTech SaaS company. - Build a strong growth path toward technical leadership or delivery leadership. Originally posted on Himalayas