Senior Technical Support Engineer REMOTE

What You Will Be Doing We are seeking a Senior Customer Support Engineer to provide advanced technical support to its customers and partners. You will apply system-level expertise to resolve complex customer issues while being an active member of the team. What You Need for this Position - Excellent Customer Support skills, e.g. customer facing oral and written communications, managing hot customers, troubleshooting complex system problems - Linux/Unix triage skills - Networking triage skills (networking, and networked storage technologies) - Scripting (e.g. shells, Bash, Perl, Python) - Expertise in Backup Applications (e.g. Backup Exec, Commvault, IBM Spectrum Protect, NetBackup, Oracle RMAN, Veeam) - BA/BS in Computer Science or Technology preferred (or equivalent work experience) What's In It for You - 3 weeks Vacation/PTO - 6 days of sick time - Medical - Dental - Vision - non-matching 401k Originally posted on Himalayas